Right of Withdrawal & Refund Policy

Last Updated: 2026-11-03

In compliance with European Union consumer protection directives and our commitment to customer satisfaction, this policy explains your statutory right of withdrawal and our 7-Day Money-Back Guarantee.

1. Right of Withdrawal

As a consumer residing in the European Union, you have the right to withdraw from a distance purchase within fourteen (14) days without giving any reason. However, in the case of digital content not supplied on a tangible medium, the statutory right of withdrawal generally expires once performance has begun with the consumer's prior express consent and acknowledgment that they lose their right of withdrawal.

2. Our Commercial 7-Day Money-Back Guarantee

Notwithstanding statutory exceptions for digital services, vubopro.site provides a voluntary 7-Day Satisfaction Guarantee on all new subscription plans:

• If you experience persistent buffering, unresolved channel outages, or technical incompatibility on your supported device within the first 7 days of activation, you can request full technical support or a complete refund.
• Refund requests are processed promptly back to your original payment method.

3. How to Request a Refund

To exercise your guarantee, simply contact our support team within 7 days of your purchase date via:
• WhatsApp: +1 (819) 509-9400
• Email: [email protected]
Please include your account username or order reference number.

4. Company Address

vubopro.site
Buchhügelallee 44, 63071 Offenbach am Main, Allemagne